PF-AD Sync
The PeopleFluent, PaySpace, AD, SharePoint and Covid App sync
Support
Ignition Technology Support, Incident management & Escalations
Monitoring dashboard
https://ignition.sourcing.co.za/Home.aspx
Application Architecture and Infrastructure
1. Distribution and Group
Daily Distribution Escalations between 8am and 5:30 pm
- 1st point of contact: helpdesk@ignitiongroup.co.za (Charlet Kaithoo) +27(0)74 996 2226
- 2nd point of contact: vishen@ignitiongroup.co.za (Vishen Naicker) +27(0)78 496 6466
- 3rd point of contact: daryl.firmani@ignitiongroup.co.za (Daryl Firmani) +27(0)83 222 6606
Night Escalations between 5pm to 2am
- 1st point of contact: helpdesk@ignitiongroup.co.za (Divesshan Moodley) +27(0) 82 973 7372
- 2nd point of contact: Wiat.Marias@ignitiongroup.co.za (Wiat Marias) +27(0)83 7770015
- 3rd point of contact: daryl.firmani@ignitiongroup.co.za (Daryl Firmani) +27(0)83 222 6606
2. MVNX
- 1st point of contact: Judy.Chetty@mvnxmobile.co.za (Judy Chetty) +27(0)727549924
- 2nd point of contact: mo.amod@mvnxmobile.co.za (Mo Amod) +27(0)628004546
- 3rd point of contact: Jaco.Myburgh@mvnxmobile.co.za (Jaco Myburgh) +27(0)842224646
3. Development
- 1st point of contact: senzo.nzuza@ignitiongroup.co.za (Senzo Nzuza)
- 2nd point of contact: bhavna.namlal@ignitiongroup.co.za (Bhavna Namlal)
4. Ignition Financial Services
Daily Finserv Escalations between 8am and 5:30 pm
- 1st point of contact: helpdesk@ignitiongroup.co.za (Charlet Kaithoo) +27(0)74 996 2226
- 2nd point of contact: llewellyn.vanwyk@ignitiongroup.co.za (Llewellyn Van Wyk) 0848947845
- 3rd point of contact: Rob Ward
Last modified December 6, 2021: Support - Application Architecture Final (7f6af09)